The West Hotel & Spa Hanoi, Hanoi ➤ Reviews, Rooms & Prices 2025

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About the Hotel

23 Hang Dao, Hoan Kiem, Hanoi, Hanoi, Vietnam

The West Hotel & Spa is nestled in the vibrant Hoan Kiem district of Hanoi, known for its rich history and cultural significance. The hotel features 30 well-appointed rooms, embodying traditional design with modern amenities. Its strategic location offers easy access to popular attractions such as Hoan Kiem Lake, the Night Market, and local food stalls. Guests can enjoy personalized service from the hotel's dedicated staff.

Location

Located in the heart of Hanoi, The West Hotel & Spa is within a 7-minute walk of Hoan Kiem Lake, providing guests with easy access to key attractions of the Old Quarter. The hotel is approximately 21-15 miles from Noi Bai International Airport, with a paid shuttle service available. Popular points of interest include the Thang Long Water Puppet Theatre and numerous shopping streets.

Rooms

The West Hotel & Spa offers a variety of room types, including double, twin, and family rooms, accommodating up to four guests. Each room comes equipped with air conditioning, a flat-screen TV with satellite channels, a refrigerator, and complimentary toiletries. Some units feature city views, balconies, or private entrances. All accommodations include a private bathroom with essentials like a bidet and hairdryer.

Eat & Drink

Dining at The West Hotel & Spa includes an on-site restaurant that serves an array of international and Vietnamese dishes. Breakfast options range from buffet to à la carte selections available every morning. Guests can also enjoy beverages at the hotel bar or relax in the shared lounge area. The emphasis on quality service and flavorful cuisine enhances the dining experience.

Leisure & Business

The property features leisure amenities such as free bicycles for guest use and a comprehensive spa offering various treatments. Business travelers can benefit from concierge services and room service available throughout the day. The staff is well-versed in local tours, assisting with arrangements for popular excursions like cruises and trekking.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

2 persons

30 m²

Bed options:

1 King Size Bed

City view

Shower

Balcony

room details

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Superior Double Room

Max:

2 persons

23 m²

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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Family Room

Max:

2 persons

38 m²

Bed options:

2 King Size Beds

Shower

Air conditioning

room details

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Getting around

A list of all available modes of transport

City Center

Hanoi700 ft

Airports

Noi Bai International (HAN) 15.8 mi

Cat Bi International (HPH) 72.1 mi

Train

Ha Noi Railway station 1.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Smooth Transfers

“The transfer service to the airport was incredibly convenient, allowing us to pay directly at the hotel reception, which made everything seamless.” view full review

Spacious Room

“Our room exceeded expectations with an extra bed, making it perfect for relaxing after a long day of exploring.” view full review

Refreshing Showers

“The rain shower in the bathroom was a delightful experience, providing refreshing relaxation after a day on the go.” view full review

Delicious Breakfast

“Breakfast was absolutely delicious with options tailored to our dietary needs, ensuring everyone had a great start to their day.” view full review

General

No smoking on site
Wi-Fi
No parking
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Elevator
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar

Spa & Leisure

Live entertainment
Spa & wellness center
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

23 Hang Dao, Hoan Kiem, Hanoi, Hanoi, Vietnam

Map view

23 Hang Dao, Hoan Kiem, Hanoi, Hanoi, Vietnam

City landmarks

Museums

Vietnam Military History Museum

5200 ft

Monuments and Landmarks

Ho Chi Minh Mausoleum

1.7 mi

Quoc Tu Giam Street Dong Da District

Temple Of Literature

5200 ft

Museums

Vietnamese Women's Museum

5200 ft

Castle

Thang Long Imperial Citadel

5200 ft

cnr P Hang Buom & P Hang Giay

Bach Ma Temple

2800 ft

56 Hang Chieu Dong Xuan

Hanoi Old City Gate

2800 ft

Museums

Vietnam National Museum of History

1.3 mi

Tran Nhat Duat Street

Long Bien Bridge

1.3 mi

Pagoda

Tran Quoc Pagoda

1.3 mi

Monuments and Landmarks

Hanoi Flag Tower

5200 ft

Museums

Vietnam Fine Arts Museum

5200 ft

Pagoda

One Pillar Pagoda

1.7 mi

Broadway Theatre

Opera House

1.3 mi

Church

Cua Bac Church

1.1 mi

Square

Ba Dinh Square

1.1 mi

Mall

Trang Tien Plaza

5200 ft

Parks

Lenin Park

5200 ft

73 Quan Su St

Quan Su Pagoda

5200 ft

French Quarter

4200 ft

Events

Friendship Cultural Palace

1.5 mi

Nearby

Museums

Hoa Lo Prison

1800 ft

Church

Saint Joseph Cathedral

1800 ft

Dinh Tien Hoang St.

Temple of the Jade Mountain

1800 ft

Libraries

Hoan Kiem Lake

1800 ft

Hang Duong

Hanoi Night Market

1800 ft

Lake of the Restored Sword

1800 ft

Broadway Theatre

Thang Long Water Puppet Theatre

1800 ft

87 Ma May Street Hoan Kiem District

Ancient House

1800 ft

75 Dinh Tien Hoang Street

Post Office Ha Noi

1800 ft

Restaurants

New Day Restaurant

1500 ft

72 Ma May Hoan Kiem

Hong Hoai's Restaurant

1300 ft

20 Bat Dan Hang Bo

Green Farm Restaurant & Cooking Class Center

1700 ft

44B Dao Duy Tu Hoan Kiem

Ag Cafe

400 ft

124 Hang Bac Hoan Kiem - Ha Noi - Viet Nam

Cachette Cafe

500 ft

2nd Floor

Quan Bia Minh

600 ft

7A Dinh Liet

Hoang Cuisine

1200 ft

2nd Floor

The Note Coffee

900 ft

64 Luong Van Can

Pho Ga 26

700 ft

26 Luong Van Can

Roll Kitchen

600 ft

117 Hang Bac Hoan Kiem

Cafe Giang

1800 ft

39 Nguyen Huu Huan Hoan Kiem

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

Great location

Clean rooms

Average service

Limited facilities

7.8/10

Very good

Rooms

8.3

Location

9.7

Service

8.3

Dining

7.0

Max

United Kingdom, October 2023

7.4/10

I couldn't have asked for a better location! The hotel is right in the heart of the old quarter, close to all the tourist spots along Hanoi Old Quarter. The rooms were cozy and clean, but the service was a bit lacking. The value for money was reasonable considering the proximity to everything.

Rooms

8.0

My room had a lovely balcony with a view. It was clean and comfortable.

Service

7.0

The service was decent, but not outstanding. Could be more attentive.

Location

9.0

The hotel is very near to a lot of tourist attractions within walking distance. Perfect for exploring the city.

Dining

7.0

I didn't try the dining options, but I heard they serve a variety of cheeses for breakfast.

Facilities

6.0

The hotel offers basic facilities but lacks some extras.

Great location

Average service

Sylvia

United Kingdom, July 2023

8.6/10

I loved my stay at this hotel! The location is ideal, right on the street of the night market, making it super convenient to explore the tourist spots in Hanoi Old Quarter. The rooms were great and had balconies, which I enjoyed, though some minor improvements could be made. The service was top-notch, adding to the overall pleasant experience. The dining options were limited, but I found some delicious hot dogs available. The facilities were well-maintained, making my stay comfortable and enjoyable.

Rooms

8.0

The rooms were spacious and had balconies, which I loved.

Service

9.0

The service was excellent and the staff was very friendly.

Location

10.0

The hotel's location on the street of the night market is perfect for exploring the Old Town and nearby tourist attractions.

Dining

7.0

The dining experience was okay; I enjoyed the hot dogs, but more variety would have been nice.

Facilities

9.0

The facilities were well-maintained and contributed to a comfortable stay.

convenient location

limited dining options

Oliver

United Kingdom, June 2023

8.4/10

I absolutely loved my stay at this hotel! The location is perfect, right in the Old Town with easy access to the tourist spots along Hanoi Old Quarter. The rooms are spacious and modern, offering a balcony to enjoy the views. The service was top-notch, and the staff was incredibly friendly. However, the dining options were a bit limited, and the facilities could use some improvement. Overall, a great value for the money!

Rooms

9.0

The rooms are spacious and modern, offering a balcony to enjoy the views.

Service

9.0

The service was top-notch, and the staff was incredibly friendly.

Location

10.0

The hotel is right in the Old Town, very near to a lot of tourist attractions within walking distance.

Dining

7.0

The dining options were a bit limited.