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The West Hotel & Spa Hanoi, Hanoi
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Key details
About the Hotel
23 Hang Dao, Hoan Kiem, Hanoi,
Hanoi,
Vietnam,
Ha Noi Municipality
The West Hotel & Spa is a 3-star hotel centrally situated in Hanoi's Old Quarter, offering modern amenities and services including a restaurant and spa. Guests can enjoy complimentary Wi-Fi and access to a shared lounge.
Rooms & Amenities
Rooms at The West Hotel & Spa feature air conditioning, flat-screen TVs with satellite channels, and private bathrooms equipped with bidets and toiletries. Certain units also offer stunning city views and include amenities like refrigerators and coffee kettles.
Dining & Options
Dining options include TheWest Restaurant, where guests can enjoy a variety of Vietnamese and international dishes along with buffet, à la carte, or continental breakfast every morning. Room service is available for added convenience.
Leisure & Wellness
Leisure facilities encompass a full-service spa and a wellness center, providing an array of treatments and massage therapies. The West Hotel & Spa also provides complimentary bicycles for guests wanting to explore the area.
Location & Transportation
The West Hotel & Spa is located approximately 15 miles from Noi Bai International Airport, with paid airport shuttle services available. Nearby, notable landmarks include Hoan Kiem Lake, the Vietnam Military History Museum, and the Dong Xuan Market, all within walking distance.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Smooth Transfers
“The transfer service to the airport was incredibly convenient, allowing us to pay directly at the hotel reception, which made everything seamless.” view full review
Spacious Room
“Our room exceeded expectations with an extra bed, making it perfect for relaxing after a long day of exploring.” view full review
Refreshing Showers
“The rain shower in the bathroom was a good experience, providing refreshing relaxation after a day on the go.” view full review
Delicious Breakfast
“Breakfast was absolutely delicious with options tailored to our dietary needs, ensuring everyone had a great start to their day.” view full review
General
No smoking on site
Wi-Fi
No parking
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Elevator
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Snack bar
Spa & Leisure
Live entertainment
Spa & wellness center
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
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Location
23 Hang Dao, Hoan Kiem, Hanoi,
Hanoi,
Vietnam,
Ha Noi Municipality
Map view
23 Hang Dao, Hoan Kiem, Hanoi,
Hanoi,
Vietnam,
Ha Noi Municipality
City landmarks
Museums
Vietnam Military History Museum
5200 ft
Monuments and Landmarks
Ho Chi Minh Mausoleum
1.7
mi
Quoc Tu Giam Street Dong Da District
Temple Of Literature
5200 ft
Museums
Vietnamese Women's Museum
5200 ft
Castle
Thang Long Imperial Citadel
5200 ft
cnr P Hang Buom & P Hang Giay
Bach Ma Temple
2800 ft
56 Hang Chieu Dong Xuan
Hanoi Old City Gate
2800 ft
Museums
Vietnam National Museum of History
1.3
mi
Tran Nhat Duat Street
Long Bien Bridge
1.3
mi
Pagoda
Tran Quoc Pagoda
1.3
mi
Monuments and Landmarks
Hanoi Flag Tower
5200 ft
Museums
Vietnam Fine Arts Museum
5200 ft
Pagoda
One Pillar Pagoda
1.7
mi
Broadway Theatre
Opera House
1.3
mi
Church
Cua Bac Church
1.1
mi
Square
Ba Dinh Square
1.1
mi
Mall
Trang Tien Plaza
5200 ft
Parks
Lenin Park
5200 ft
73 Quan Su St
Quan Su Pagoda
5200 ft
French Quarter
4200 ft
Events
Friendship Cultural Palace
1.5
mi
Nearby
Museums
Hoa Lo Prison
1800 ft
Church
Saint Joseph Cathedral
1800 ft
Dinh Tien Hoang St.
Temple of the Jade Mountain
1800 ft
Libraries
Hoan Kiem Lake
1800 ft
Hang Duong
Hanoi Night Market
1800 ft
Lake of the Restored Sword
1800 ft
Broadway Theatre
Thang Long Water Puppet Theatre
1800 ft
87 Ma May Street Hoan Kiem District
Ancient House
1800 ft
75 Dinh Tien Hoang Street
Post Office Ha Noi
1800 ft
Restaurants
New Day Restaurant
1500 ft
72 Ma May Hoan Kiem
Hong Hoai's Restaurant
1300 ft
20 Bat Dan Hang Bo
Green Farm Restaurant & Cooking Class Center
1700 ft
44B Dao Duy Tu Hoan Kiem
Ag Cafe
400 ft
124 Hang Bac Hoan Kiem - Ha Noi - Viet Nam
Cachette Cafe
500 ft
2nd Floor
Quan Bia Minh
600 ft
7A Dinh Liet
Hoang Cuisine
1200 ft
2nd Floor
The Note Coffee
900 ft
64 Luong Van Can
Pho Ga 26
700 ft
26 Luong Van Can
Roll Kitchen
600 ft
117 Hang Bac Hoan Kiem
Cafe Giang
1800 ft
39 Nguyen Huu Huan Hoan Kiem
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Great location
Clean rooms
Average service
Limited facilities
7.8/10
Very good
Rooms
8.3
Location
9.7
Service
8.3
Dining
7.0
Guest reviews
7.8/10
based on 3 reviews
9.2
9.2/10 based on 1796 reviews
Max
United Kingdom,
October
2023
7.4/10
I couldn't have asked for a better location! The hotel is right in the heart of the old quarter, close to all the tourist spots along Hanoi Old Quarter. The rooms were cozy and clean, but the service was a bit lacking. The value for money was reasonable considering the proximity to everything.
Rooms
8.0
My room had a lovely balcony with a view. It was clean and comfortable.
Service
7.0
The service was decent, but not outstanding. Could be more attentive.
Location
9.0
The hotel is very near to a lot of tourist attractions within walking distance. Perfect for exploring the city.
Dining
7.0
I didn't try the dining options, but I heard they serve a variety of cheeses for breakfast.
Facilities
6.0
The hotel offers basic facilities but lacks some extras.
Great location
Average service
Sylvia
United Kingdom,
July
2023
8.6/10
I loved my stay at this hotel! The location is ideal, right on the street of the night market, making it super convenient to explore the tourist spots in Hanoi Old Quarter. The rooms were great and had balconies, which I enjoyed, though some minor improvements could be made. The service was top-notch, adding to the overall pleasant experience. The dining options were limited, but I found some delicious hot dogs available. The facilities were well-maintained, making my stay comfortable and enjoyable.
Rooms
8.0
The rooms were spacious and had balconies, which I loved.
Service
9.0
The service was excellent and the staff was very friendly.
Location
10.0
The hotel's location on the street of the night market is perfect for exploring the Old Town and nearby tourist attractions.
Dining
7.0
The dining experience was okay; I enjoyed the hot dogs, but more variety would have been nice.
Facilities
9.0
The facilities were well-maintained and contributed to a comfortable stay.
convenient location
limited dining options
Oliver
United Kingdom,
June
2023
8.4/10
I absolutely loved my stay at this hotel! The location is perfect, right in the Old Town with easy access to the tourist spots along Hanoi Old Quarter. The rooms are spacious and modern, offering a balcony to enjoy the views. The service was top-notch, and the staff was incredibly friendly. However, the dining options were a bit limited, and the facilities could use some improvement. Overall, a great value for the money!
Rooms
9.0
The rooms are spacious and modern, offering a balcony to enjoy the views.
Service
9.0
The service was top-notch, and the staff was incredibly friendly.
Location
10.0
The hotel is right in the Old Town, very near to a lot of tourist attractions within walking distance.
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